Primary Stakeholder Categories | Communication Channels | Communication Frequency | Concerned Issues |
Government Agencies | Public Information Platform | based on the nature of matters | Regulatory Compliance Occupational Safety and Health Green Products |
Corporate Governance Evaluation | Annually | ||
Supervisory Authority Inspections | Annually | ||
Policy Advocacy Meetings | based on the nature of matters | ||
Official Correspondence | based on the nature of matters | ||
Shareholders | Public Information Platform | based on the nature of matters | Information Security Product Liability Talent Development and Retention |
Monthly Revenue, Quarterly Financial Reports | Annually disclosure | ||
Shareholder Meetings | Annually | ||
Corporate Briefings | Annually | ||
Official Website, Phone, E-mail | based on the nature of matters | ||
Suppliers/Contractors/Outsourcers | Supplier/Outsourcer Meetings | Weekly /Monthly | Regulatory Compliance Procurement Practices Information Security |
Contractor Agreement Organizational Meetings | Annually | ||
Construction Safety and Health Guidelines | based on the nature of matters | ||
Supplier/Outsourcer Audits | Annually | ||
Supplier Surveys | based on the nature of matters | ||
Customers | Customer Meetings | based on the nature of matters | Product Liability Customer Service Procurement Practices |
Customer Satisfaction Surveys | Annually | ||
Customer Audits | based on the nature of matters | ||
Customer Surveys | Annually | ||
Employees | Labor-Management Meetings | Quarterly | Labor Relations Regulatory Compliance Occupational Safety and Health |
Employee Complaints Email | based on the nature of matters | ||
Employee Welfare Committee Meetings | Monthly | ||
Management Meetings | based on the nature of matters | ||
Department Meetings and Performance Reviews | Regular | ||
Internal Announcements | based on the nature of matters | ||
Safety and Health Committee Meetings | Quarterly |
Customer
The company values customer feedback and takes a customer-oriented approach. We aim to deliver high-quality products and services in a timely manner, constantly improve our quality standards, and ensure complete customer satisfaction.
Contact:Mr. Wang, Customer Representative
Tel:03-578-2345 (Ext.8268)
Employees
The company prioritizes the well-being of its employees by practicing fair and humane management. We establish transparent communication channels to maintain a good relationship with our employees, and we ensure that their rights and benefits are in accordance with the Labor Standards Law.
Contact:Mr. Lin, Employee Benefits Representative
Tel:03-578-2345 (Ext.8130)
Investor Relations
The company discloses various public information in accordance with legal regulations, but also has dedicated personnel, email box and phones to communicate with investors.
Contact:Ms. Hsu, Investor Relations Representative
Tel:03-578-2345 (Ext.8737)
investor@etron.com.tw
Suppliers
The company follows the Ethical Corporate Management Best Practice Principles when dealing with suppliers. We encourage suppliers to participate in informal associations and conduct audit management to ensure quality and strengthen partnerships.
Contact:Mr. Chung, Supplier Relationship Representative
Tel:03-578-2345 (Ext.8228)